Privacy Policy

Effective Date: January 2025

At Furniture Reflections, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with us, or make a purchase. By using our website, you agree to the practices described in this policy.


1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Details: Name, address, email address, phone number, and payment details when you make a purchase or create an account.
  • Browsing Data: Information about your visits to our website, including IP address, browser type, pages visited, and time spent on the site.
  • Communication Data: Information you provide when contacting us via email, contact forms, or customer service channels.
  • Marketing Preferences: Data relating to your preferences for receiving marketing materials and updates.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Fulfilment: To process and deliver your orders, including payment and delivery details.
  • Customer Support: To respond to your enquiries, requests, or complaints.
  • Marketing and Communication: To send promotional offers, newsletters, or updates if you have opted in to receive them.
  • Improvement of Services: To understand user behaviour and improve our website, products, and services.
  • Legal Obligations: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:

  • Service Providers: With trusted third-party service providers (e.g., payment processors, delivery companies) necessary for fulfilling your order.
  • Legal Requirements: When required to comply with legal obligations, court orders, or government regulations.
  • Business Transfers: In the event of a sale, merger, or transfer of our business, your information may be included as part of the transaction.

4. Your Rights

Under UK data protection laws, you have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal obligations.
  • Restriction: Request restriction of processing your data in certain circumstances.
  • Objection: Object to the processing of your personal data for direct marketing purposes.
  • Data Portability: Request transfer of your personal data to another service provider.

To exercise any of these rights, please contact us at [Insert Contact Email].


5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect information about your use of the site. Cookies may include session cookies, analytics cookies, and functionality cookies.

You can manage your cookie preferences through your browser settings. For more details, please see our Cookies Policy [Insert Link if applicable].


6. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse. While we strive to protect your data, no online system is entirely secure, and we cannot guarantee absolute security.


7. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. Once no longer required, your data will be securely deleted or anonymised.


8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will include the effective date. Please review this page regularly to stay informed about how we protect your data.


10. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact.

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